ORDERS & DELIVERY

ORDERS

You can place your orders at the web shop (for large amounts ->20-, feel free to contact us directly). We accept all major credit cards. Alternatively you can make a bank transfer, but please note that we’ll only ship products when the funds are cleared in our account.

For Pluggerz Custom-Made we will be needing an imprint of your ear. After you have placed & paid for your order in our web shop:

  1. We will e-mail you the contact details of an audiologist in your area
  2. You then make an appointment at your earliest convenience
  3. The audiologist will send your imprints to our lab
  4. We will send the Pluggerz Custom-Made to the delivery address stated on your order

DELIVERY TIME

Pluggerz All-Fit hearing protection will be send out the next day with Regular Post. Please allow 1-3 days depending on your location. Products are shipped out of Melbourne, VIC.

Pluggerz Custom-Made hearing protection will be send out with Registered Post and require a signature on arrival. Please use a delivery address where you are able to receive your package. It’s not possible to send out to a PO box for this reason. The whole process will take approximately 2 weeks after we receive the imprints form the audiologist. Products are shipped out of Melbourne, VIC.

SHIPPING

We ship all our products with Australia Post. If you ordered Pluggerz Custom-Made we will e-mail you the tracking number once posted.